PRE-ORDERS TERMS & CONDITIONS
Congratulations on taking your first step towards owning a Skarper and welcome to the future of cycling! Before you get started, we want to make sure you understand the key details about our purchasing process and what you can expect from us. Here’s a quick and easy overview of our terms and conditions for buying a Skarper(“Product”).
This ecommerce website is operated by Blue Sky IP Ltd (dba Skarper). Throughout the site, the terms “we”, “us” and “our” refer to Skarper. The terms “you” and“your” refer to you, the person or entity using the site and purchasing anyProduct.
These terms and conditions apply when you pre-order (“Pre-Order”) an item from Skarper. By placing a Pre-Order, you are agreeing to be bound by these terms, so please read them carefully before you place a Pre-Order and keep a copy or note for your records.
1. Pre-Order Reservation
Pre-Orders are orders for items that are not yet produced/in-stock. Pre-Orders are collated and production will begin at the end of the collation period. Pre-Orders are a sustainable way to collect orders before production.
2. Payments
Pre-order payments do not guarantee availability of the item but represent your offer (“Offer”) to buy the item when it is generally released for sale. We reserve the right not to accept your Offer and your Offer is only accepted once the Pre-Ordered item is despatched.
When you place a Pre-Order, you will need to pay a small deposit of £99.95 or £159.95 for the item (“Deposit”). You may cancel your Pre-Order subject to the “Cancellation” paragraph below, and if you do so your Deposit will be refunded to you.
The Deposit is payable by one of any of the payment methods available on the site. Upon entering your payment details, your details will be conveyed securely to ourPayment Service Provider in an encrypted form via a secure line and are processed there.
All credit and debit cardholders are subject to validation- and authorisation control by the card issuer. Should the issuer of the given credit or debit card refuse to authorise the payment to us, you will receive a message that the payment could not be fulfilled and your Pre-Order will be cancelled.
The final purchase of items is subject to additional terms and conditions, which will be notified to you before you complete your purchase, in your order confirmation. Should you not agree to such terms and conditions, you have the right to cancel and your Deposit will be refunded to you.
In the event a final purchase of the Product is made, your Pre-Order payment will be credited against the full purchase price. Pre-Order payment entitles you to a priority delivery date based upon the date we receive your completed agreement and payment.
3. Delivery Schedule
When items are produced, on completion of an order with you and full payment of the outstanding balance of the purchase price, Products will be shipped to you, subject to availability. For some areas delivery will take longer. Although we will make effort to begin delivering Products as soon as reasonably practicable, you understand and agree that there may be delays. An estimated time of delivery is only an estimate, is subject to change, and Skarper does not represent or warrant that it will be able to ship the Product by the estimated date. As a result, in the event that a delay arises and the estimated shipment and/or release of the Product is not met, Skarper is not responsible for any damages that may occur due to the delay, nor shall it be obligated, except as set forth in these terms, to provide any discounts, refunds or credits due to any such delays. We will provide you periodical updates with respect to such delivery schedule. If for any reason you decide that you do not wish to continue to wait for your Product, you may cancel your Pre-Orders provided for in the “Cancellation” paragraph below.
We are on schedule to provide delivery prior to end of 2024 but release dates are subject to change. As a result, we cannot be liable for any changes to release dates or pre-order windows advertised by us. We will establish your Pre-Order sequence position based upon the date of receipt of your Pre Order Deposit and final payment. We may decline Pre-Orders to avoid over-subscription or as we deem appropriate in our sole discretion. If your Pre-Order is declined, you will be notified and your Pre-Order payment will be refunded in full.
4. Cancellation
Either party may cancel a pre-Order at any time for any or no reason prior to our notice to you that the items has been despatched (“Despatch Notice”). If cancellation occurs before the Despatch Notice, you will be entitled to a full refund of your Pre-Order payment.
5. Customer Information
We will be the data controller for the processing of your personal data when you place a Pre-Order.information regarding our processing of your personal data can be found in ourPrivacy Policy which is available on the site.
6. Applicable Law
All contracts between you and Skarper shall be governed and construed in accordance with the laws of England & Wales with exclusive jurisdiction of the courts of England & Wales.
7. Consumer Rights
This agreement does not impact or effect your statutory consumer rights.
8. Changes to Terms
Skarper reserves the right to change any of the terms for any or no reason. We will provide notice of any material changes and, if you are unhappy with such changes, your sole and exclusive remedy will be to cancel your Pre-Order as described in the “Cancellation” paragraph above.
We appreciate your trust in our Products and are excited to be a part of your journey towards a more sustainable and enjoyable ride. Your satisfaction is our top priority, and we're here to support you every step of the way.
If you have any questions or need assistance, don't hesitate to reach out to our friendly customer service team. We're always happy to help. All feedback, comments, requests for technical support, and other communications relating to the website should be directed to: [customerservices@skarper.com]
We value your trust and are committed to providing a top-notch product and exceptional service. Happy riding and keep smiling!
Effective Date: 26 June 2024
